Franchisees are highly satisfied with TWO MEN AND A TRUCK’s leadership according to independent research firm.
TWO MEN AND A TRUCK®/International, Inc., was identified by independent franchisee satisfaction research firm, Franchise Business Review, as being one of only 50 franchisors to qualify for its 2018 list of the Top Franchise Leaders.
To select the executives on the list, Franchise Business Review analyzed 18 months’ worth of data from approximately 27,000 franchisees representing 300 brands regarding their brands’ leadership and culture as well as their overall satisfaction with their brand and their likelihood to recommend it to others.
TWO MEN AND A TRUCK’s franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including leadership, training & support, operations, franchisor/franchisee relations, and financial opportunity.
“Most of the franchisees we talk to are investing in a business to make a profit, certainly,” says Michelle Rowan, president & COO of Franchise Business Review. “But they also want to feel that the executive team cares about their personal success and communicates openly and transparently. That’s how you develop relationships built on trust and respect — and that’s what makes a great leader. The fact that TWO MEN AND A TRUCK was chosen by the people whose business success is dependent on their leadership is a clear recognition of the talent, vision, and dedication to franchisee satisfaction.”
“At TWO MEN AND A TRUCK®, we believe we’re a service company that just happens to be in the moving industry. Ultimately, we’re a people business. That focus starts with our franchisees who have dedicated so much to be part of the TWO MEN AND A TRUCK® brand and the respect we show for the hard work they put in each day. In return as leaders, we share the responsibility of continuing to foster relationships while working together to build a robust brand for the future. It’s a great honor for TWO MEN AND A TRUCK® to be recognized by Franchise Business Review as we take great pride in fostering an environment of trust with our franchise partners.”
Visit FranchiseBusinessReview.com to see the full list of 2018 Top Franchise Leaders.
About TWO MEN AND A TRUCK
Headquartered in Michigan, TWO MEN AND A TRUCK is the largest franchised moving company in North America. Currently there are more than 390 locations and 2,900 trucks operating in 43 U.S. states in addition to Canada. TWO MEN AND A TRUCK has performed more than 6.5 million moves since its inception in 1985. The company has seen consistent monthly growth dating back to December 2009 with more than 95 consecutive months of growth. In 2018, Entrepreneur Magazine ranked TWO MEN AND A TRUCK as one of the top 500 franchises in the U.S for the 24th consecutive year and ranked the company No. 1 in the moving/junk removal category for the third year in a row. In 2017, the company also made the Inc. 5000 list of the fastest-growing private companies in America for the fourth time. Each location is independently owned and operated. For franchising opportunities, visit franchise.twomenandatruck.com.
About Franchise Business Review
Franchise Business Review (FBR) is the only independent market research firm that specializes in benchmarking franchisee satisfaction based exclusively on ratings and reviews from franchise owners. FBR publishes free and unbiased franchisee satisfaction research reports throughout the year online at http://www.FranchiseBusinessReview.com.