Independent survey shows TWO MEN AND A TRUCK ranks highest in franchisee satisfaction in the services category within the Top 200 franchise brands.
TWO MEN AND A TRUCK® was recently named Best-in-Category in the service sector on Franchise Business Review’s list of the Top Franchises for 2022. This is the 17th annual ranking of the 200 best franchise opportunities as rated by franchise business owners. The list is available, here.
Headquartered in Michigan, TWO MEN AND A TRUCK is the largest franchised moving company in North America. Currently, there are more than 380 locations and 3,000 trucks operating in 46 U.S. states in addition to Canada, Ireland, and the UK. TWO MEN AND A TRUCK has performed more than 8.5 million moves since its inception in 1985 and has seen consistent growth dating back to December 2009.
Franchise Business Review, a market research firm that performs independent surveys of franchisee satisfaction and employee engagement, provides the only rankings and awards for franchise companies based solely on actual franchisee satisfaction and performance. Franchise Business Review publishes its rankings of the top 200 franchises in its annual Guide to Today’s Top Franchises
TWO MEN AND A TRUCK was among over 300 franchise brands, representing more than 30,000 franchise owners, that participated in Franchise Business Review’s research. TWO MEN AND A TRUCK’s franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training & support, operations, franchisor/franchisee relations, and financial opportunity.
TWO MEN AND A TRUCK’s survey data showed the following:
-An overall satisfaction rating of 4.3 out of 5 from the franchisees surveyed
-The highest categories included Core Values at 4.7, Leadership at 4.5 and Franchisee Community at 4.4
-The Self Evaluation section also scored high at 4.5, with many franchisees indicating they felt like a valued member and active participant in the system, and overall enjoy the business
“While the pandemic impacted various business sectors differently, the last 18 months have clearly demonstrated the inherent strengths of the franchise business model. The old franchise adage of 'being in business for yourself, but not by yourself' has never been more important,” said Franchise Business Review founder & CEO Eric Stites. “Thanks to fast innovations, significant support, and responsive crisis management, many franchise brands have emerged stronger from the pandemic, and that is reflected in high franchisee satisfaction.”
“The feedback we regularly receive from our franchisee group is truly invaluable,” said Franchise Compliance Director Pam Batten. “The Franchise Business Review ranking is an important measurement for us in ensuring that we are continually working to improve their franchise experience in addition to providing top-notch support to them as our franchise partners.”
“As an independent research firm, Franchise Business Review is committed to helping prospective franchisees get an objective view of the best franchise opportunities, based on actual feedback from franchise owners,” said Michelle Rowan, president & COO of Franchise Business Review. “We survey franchisees from franchise companies in the marketplace today and identify those with the highest levels of satisfaction and performance in order to educate potential buyers and help them choose which franchise to invest in. The companies on this year’s list of Top Franchises are the top-ranked brands in the key areas critical to their franchisees’ success.”
Visit FranchiseBusinessReview.com to see the full description of the 2022 Top Franchises.
