Independent research identified TWO MEN AND A TRUCK® as one of the top 100 franchise brands with the best culture based on surveys of over 25,000 franchise owners.
TWO MEN AND A TRUCK was recently named to Franchise Business Review’s second annual “Culture100” list. The list recognizes the top 100 franchise brands in a 2021 report on the Best Franchise Cultures.
Headquartered in Michigan, TWO MEN AND A TRUCK is the largest franchised moving company in North America with each franchise being independently owned and operated. Currently, there are more than 380 locations and 3,000 trucks operating in 45 U.S. states in addition to Canada, Ireland, and the UK. TWO MEN AND A TRUCK has performed more than 8.5 million moves since its inception in 1985 and has seen consistent growth dating back to December 2009.
Franchise Business Review, a franchise market research firm that performs independent surveys of franchisee satisfaction, provides the only rankings of franchises based solely on actual franchisee satisfaction and performance. Franchise Business Review publishes its rankings of top franchises in its annual Guide to Today’s Top Franchises, as well as in special interest reports throughout the year that identify the top franchises in specific sectors.
TWO MEN AND A TRUCK was among 224 franchise brands, representing nearly 25,000 franchise owners, that participated in Franchise Business Review’s research on the best franchise cultures. Franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems. The brands that were selected received the highest overall ratings based on 12 questions specifically focused on leadership, core values, whether they enjoy being part of the organization, and would they recommend their franchise to others.
“The impact of the pandemic this past year on small businesses has put the spotlight on franchise culture more than ever,” said Michelle Rowan, President and COO of Franchise Business Review. “Our research into hundreds of brands really shows which ones held up the best when rated by their franchise owners. The franchise companies that have the honor of being named to our Culture100 list are clearly among the best of the best franchise opportunities.”
TWO MEN AND A TRUCK’s survey data showed the following:
- An overall satisfaction rating of 4.3 out of 5 from the franchisees surveyed
- The highest categories included Core Values at 4.7, Leadership at 4.5 and Franchisee Community at 4.4
- The Self Evaluation section also scored high at 4.5, with many franchisees indicating they felt like a valued member and active participant in the system, and overall enjoy the business
“It is always such an honor to be recognized by FBR and for the culture of our brand is a really significant recognition,” said Franchise Compliance Director Pam Batten. “We strive to ensure our brand culture is strong, not only between franchisee and franchisor, but with our employee culture at our corporate office as well. We also know how hard our franchisees work to build that same culture with their employees and couldn’t be prouder of the work they’re doing.”
Visit FranchiseBusinessReview.com to see the full list of the 2021 Best Franchise Cultures.