Independent research data shows franchisees are highly satisfied with TWO MEN AND A TRUCK’s innovation and creativity.
TWO MEN AND A TRUCK® was identified by Franchise Business Review as one of just 100 franchise brands to be named an award-winning franchise in its 2023 report on the Most Innovative Franchises.
TWO MEN AND A TRUCK is the moving company that moves people forward and offers customers comprehensive home and business relocation, packing and unpacking, and junk removal services. The moving company has more than 430 locations and 3,000 trucks operating in 47 U.S. states in addition to Canada, Ireland, and the UK.
Franchise Business Review, a research firm that performs independent surveys of franchisee satisfaction, provides the only ratings of franchises based solely on actual franchisee satisfaction and performance. Franchise Business Review publishes annual rankings of the top franchises in its Guide to Today’s Top Franchises, as well as guides throughout the year ranking the top franchises in specific sectors.
To identify the companies on the list of this year’s Most Innovative Franchises, Franchise Business Review analyzed 18 months’ worth of data from nearly 38,000 franchisees representing more than 385 brands. Franchise owners were asked about their brand’s innovation and creativity as well as their trust in the franchisor, overall satisfaction with the brand, and likelihood to recommend it to others.
“For prospective franchisees, understanding which brands are the most innovative can help you make a confident and smart investment,” said Michelle Rowan, president & COO of Franchise Business Review. “Each of the companies on our list of the Most Innovative Franchises has developed and implemented products, processes, or services that enable and sustain growth and long-term relevancy. We are proud to recognize the franchises that prioritize and value innovation to support their franchisees’ success and the long-term resiliency of the brand.”
TWO MEN AND A TRUCK franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including leadership, training & support, operations, franchisor/franchisee relations, and financial opportunity. TWO MEN AND A TRUCK’s survey data showed the following:
-Training and support ranked very good in the franchise owner satisfaction report. When you break that category down, marketing and promotions, training, and communications were ranked very good while effective technology received a good ranking.
-98% of franchisees agree to enjoying being part of the organization.
-The leadership category received a very good ranking with team culture being ranked as excellent.
“We know that moving will continue to be a service that does not have a ton of change in the way it is performed, finding ways to create efficiencies for our franchisees and their employees is something that we work hard to accomplish,” said Franchise Compliance Director Pam Batten. “Working with our franchisees on improved technology and continually sharing best practices on processes in the system to do that, is a continued goal for TWO MEN AND A TRUCK.”
Visit FranchiseBusinessReview.com to see the full list of the 2023 Most Innovative Franchises.
