Independent research data shows franchisees are highly satisfied with their investment in TWO MEN AND A TRUCK.
TWO MEN AND A TRUCK® was recently named a top franchise by Franchise Business Review in its report on the Top Recession-Proof Franchises for 2021.
Headquartered in Michigan, TWO MEN AND A TRUCK is the largest franchised moving company in North America. Currently, there are more than 380 locations and 3,000 trucks operating in 45 U.S. states in addition to Canada, Ireland and the UK. TWO MEN AND A TRUCK has performed more than 8 million moves since its inception in 1985 and has seen consistent growth dating back to December 2009.
Franchise Business Review (FBR) provides the only rankings of franchises based solely on actual franchisee satisfaction and performance. FBR publishes its rankings of top franchises in its annual Guide to Today’s Top Franchises, as well as in quarterly reports throughout the year that rank the top franchises in specific sectors.
More than 31,000 franchisees representing nearly 300 franchise brands participated in Franchise Business Review’s franchisee satisfaction survey between July 2019 and February 2021. From the research, TWO MEN AND A TRUCK was one of just 100 franchise brands to be identified as a Top Recession-Proof Franchise award winner and be featured on the list of the best recession-proof businesses to start.
TWO MEN AND A TRUCK’s franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training & support, operations, franchisor/franchisee relations, and financial opportunity.
“From our perspective, franchisee satisfaction is one of the most important factors to consider before investing in any franchise opportunity,” said Eric Stites, CEO of Franchise Business Review. “Franchising has historically performed well in a recession, and for people seeking to be their own boss, the recession-proof businesses we identified this year not only have outstanding satisfaction among their owners, but we feel they hold a strong advantage to outperform their competitors in the years ahead.”
TWO MEN AND A TRUCK’s survey data showed the following:
- An overall satisfaction rating of 4.3 out of 5 from the franchisees surveyed
- The highest categories included Core Values at 4.7, Leadership at 4.5 and Franchisee Community at 4.4
- The Self Evaluation section also scored high at 4.5, with many franchisees indicating they felt like a valued member and active participant in the system, and overall enjoy the business
“Making this specific list, as a top recession-proof franchise, especially given all we’ve endured the last year is a remarkable achievement,” said Compliance Director Pam Batten. “I’m proud of the TWO MEN AND TRUCK system for their resilience and ambition this last year and know our brand is bound to continue this success into 2021.”
Visit FranchiseBusinessReview.com to see the full list of the Top 200 Franchises of 2021.
