Independent survey shows TWO MEN AND A Truck ranks highest in franchisee satisfaction in the services category within the top 200 franchise brands
TWO MEN AND A TRUCK® was recently named Best-in-Category in the service sector on Franchise Business Review’s list of the Top Franchises for 2023. This is the 18th annual ranking of the 200 best franchise opportunities as rated by franchise business owners.
TWO MEN AND A TRUCKa national, full-service moving company which offers customers comprehensive home and business relocation, packing and unpacking, and junk removal services is headquartered in Lansing, Michigan. TWO MEN AND A TURCK is the largest franchised moving company in North America with more than 390 locations and 3,000 trucks operating in 47 U.S. states in addition to Canada, Ireland, and the UK. The company has performed more than 9 million moves since its inception in 1985 and has seen consistent growth dating back to December 2009.
Franchise Business Review, a market research firm that performs independent surveys of franchisee satisfaction and employee engagement, provides the only rankings and awards for franchise companies based solely on actual franchisee satisfaction and performance. Franchise Business Review publishes its rankings of the top 200 franchises in its annual Guide to Today’s Top Franchises.
TWO MEN AND A TRUCK was among more than 360 franchise brands, representing nearly 38,000 franchise owners, that participated in Franchise Business Review’s research. TWO MEN AND A TRUCK franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training and support, operations, franchisor/franchisee relations and financial opportunity.
TWO MEN AND A TRUCK’s survey data showed the following:
-100% of franchisees rated financial picture moderate to very strong which is +29% higher than the industry average
-99% of franchisees agree that they enjoy being part of the organization
-99% of franchisees are likely to recommend the franchise to others which is +20% higher than the overall industry benchmark
“We’re honored to be named a Best in Category Franchise by Franchise Business Review,” said Randy Shacka, president of TWO MEN AND A TRUCK. “This is especially fulfilling knowing the feedback came directly from our franchise owners as it’s much more than a business to us, it’s a mission where we all share common values, strong relationships and excitement for the future.”
“Franchisee satisfaction levels hit an all-time high last year despite the pandemic, and we are pleased to report that our 2023 research shows satisfaction has remained sky high—a sure indicator that franchisee satisfaction is a top priority for franchise companies—and that’s good news for franchise owners and anyone thinking about investing in a franchise,” said Michelle Rowan, president & COO of Franchise Business Review. “As an independent research firm, Franchise Business Review is committed to helping prospective franchisees get an objective view of the best franchise opportunities available based on actual feedback from the people who own them. This year, nearly 38,000 franchisees completed our survey and from there we identified the franchise brands with the highest levels of satisfaction and performance to educate potential buyers about which franchise to invest in. Each of the 200 Franchisee Satisfaction Award winners on this year’s list achieved stellar ratings from their franchisees.”
Visit FranchiseBusinessReview.com to see the full description of the 2023 Top Franchises.
