Privacy Policy

Privacy Policy

TWO MEN AND A TRUCK®/INTERNATIONAL, Inc. Franchise Development Privacy Notice

Last Updated: May 11, 2018

We urge you to read this Privacy Notice so that you understand our commitment to you and your privacy and how you can participate in that commitment.

TWO MEN AND A TRUCK®/INTERNATIONAL, Inc. (“TWO MEN AND A TRUCK®”) respects the privacy of prospective franchisees and is committed to complying with applicable privacy laws in the states and countries in which we operate. This Franchise Development Privacy Notice is intended to inform you about how the personal information you submit as a prospective franchisee through this website (the “Site”) will be handled and protected by TWO MEN AND A TRUCK.

We reserve the right to modify this Privacy Notice from time to time and will mark new versions with a corresponding effective date. We recommend you visit the Site to review any changes in our practices. By using this Site and providing personal information, you agree to the terms of this Franchise Development Privacy Notice.

Collection of Information About Our Visitors

For each visitor to our Site, our web server collects general information that does not identify a specific visitor or a visitor's email address. IP addresses tracked through Google Analytics are anonymized, per Google guidelines. We use this information to calculate the number of visitors to various sections of our Site and to help us make our Site more useful to future visitors.

If opted into our tracking information policy displayed across our website, we will utilize cookies as part of the user experience while browsing our Site. Remarketing cookies are utilized to display advertisements on various ad networks.

Google Analytics sessions values are assigned to remember specific events users have completed while on franchise.twomenandatruck.com. The session value is updated upon future visits to our website.

Cookies are utilized to track and record a user’s tracking information opt-in status. If you have chosen to opt into the information tracking policy and would like to clear any remarketing cookies from further tracking you across third-party websites, these can be cleared per your browser's settings.

The website still functions fully whether or not our information tracking policy is opted into or not.  

Application and Confidential Application Information

When you complete our Application online, your information is being entered into our Customer Relationship Management (CRM) system housed by third-party vendor, Salesforce.com, located in the United States. Although our application pages are branded with the TWO MEN AND A TRUCK look and content, you are entering your information directly into Salesforce.com. By entering your personal information, you are voluntarily sharing personal and financial information with TWO MEN AND A TRUCK and its third-party vendor.

Why We Collect and Use Your Personal Information

TWO MEN AND A TRUCK collects and uses your personal information for the purpose of providing information related to purchasing a TWO MEN AND A TRUCK franchise, franchising information, event alerts, company news, and other related content, as well as for research and analytical purposes. TWO MEN AND A TRUCK stores the information it collects from you on servers located in the United States.

Security and Safeguards of Express Application and Confidential Application Information

The security of your information is of the utmost importance to TWO MEN AND A TRUCK. TWO MEN AND A TRUCK uses appropriate administrative, technical, personnel, and physical safeguards to protect the security of your personal information from unauthorized disclosure. TWO MEN AND A TRUCK also makes all attempts to ensure  only necessary people and third parties have access to personal information in order to safeguard your personal information against loss, theft, and unauthorized use or modification.

Salesforce.com uses some of the most advanced Internet security technology available today to protect your information. Their Secure Socket Layer (SSL) technology protects your information using both server authentication and data encryption, ensuring your data is safe, secure, and available only to necessary TWO MEN AND A TRUCK-registered Salesforce.com users. In addition, Salesforce.com is hosted by a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders.

Call tracking

Call tracking is utilized to display dynamic phone numbers across our website. These help to identify the source that helped you find our website.

Calls may be recorded for training purposes and any personal identifiable information is redacted within the recorded call file. 

Email Communications

By opting into email communication, you are giving express consent for TWO MEN AND A TRUCK® to send you occasional emails about franchising with TWO MEN AND A TRUCK®. By providing your contact and other information to TWO MEN AND A TRUCK®, its franchisees, or through this Site, you have given your express consent for TWO MEN AND A TRUCK® and its franchisees to use your personal information as outlined in this Franchise Development Privacy Policy. To the extent that applicable law requires express consent, express written consent, or “opt-in” for the collection and use of certain types of personal information, TWO MEN AND A TRUCK® will maintain processes and procedures to ensure such information is collected with express consent. Each communication that prospective franchisees receive from TWO MEN AND A TRUCK® will give instructions on opting out or unsubscribing from future email communications.

Retention and Deletion of Your Personal Information

TWO MEN AND A TRUCK retains your personal information for as long as is reasonably necessary to provide information and support to you as a prospective franchisee. TWO MEN AND A TRUCK will also retain your information as reasonably necessary to comply with our legal obligations. Your TWO MEN AND A TRUCK Application information will not be shared with any other company. To abide by GDPR compliance guidelines, all Personal Identifiable Information (PII) can be deleted or obtained by requesting at dataadmin@twomen.com and providing your name, email address, and phone number. The PII information removal request will be fulfilled within 30 days of the initial request.

External Links

TWO MEN AND A TRUCK is not responsible for the privacy practices or content of any external websites to which it links on this Site. These other websites may send their own cookies to users, collect data, or solicit personal information. We cannot control this collection of information. You should consult each website’s privacy notice or contact these websites directly if you have any questions about use of the information they collect.

Questions or Concerns

If you have questions or concerns about TWO MEN AND A TRUCK’s privacy practices, please call 1-800-345-1070.